Financial Service Guide

This Financial Services Guide was prepared on 1 September 2005 and issued by Breakaway Investment Group Pty Limited

You have the right to ask us about our charges, the type of advice we will provide you, and what you can do if you have a complaint about our services.

This Financial Services Guide (“FSG”) is intended to inform you of certain basic matters relating to our relationship, prior to us providing you with a financial service. The matters covered by the FSG include, who we are, how we can be contacted, what services we are authorised to provide to you, how we (and any other relevant parties) are remunerated, details of any potential conflicts of interest, and details of our internal and external dispute resolution procedures, along with how you can access them.

It is intended that this FSG should assist you in determining whether to use any of the services described in this document.

You should also be aware that you are entitled to receive a Statement of Advice whenever we provide you with any advice, which takes into account your objectives, financial situation and needs. The Statement of Advice will contain the advice, the basis on which it is given and information about fees, commissions and associations which may have influenced the provision of the advice.

In the event we make a recommendation to acquire a particular financial product (other than securities), we must also provide you with a Product Disclosure Statement containing information about the particular product, which will enable you to make an informed decision in relation to the acquisition of that product.

Who will be providing the financial service to me?

Licensee

Breakaway Investment Group Pty Ltd

ABN: 27 114 040 505

Australian Financial Services Licence Number: 290093

Location Address:
Suite 404,
25 Lime Street,
Sydney, NSW 2000
Australia

Postal Address:
PO Box H116
Australia Square, NSW 1215
Australia

Other contact details:
Tel no.: +61 2 9299 5855
Toll free: 1300 367 597
Fax: 02 9279 2727
Email: office@stockresource.com.au

What kinds of financial services are you authorised to provide me and what kinds of products do those services relate to?

Breakaway Investment Group Pty Ltd is licensed to provide general financial product advice for securities to retail and wholesale clients. While we can advise you in respect of Securities we do not provide a service to buy or sell Securities. We are able to refer you to a stockbroker who will arrange for your purchase or sale of securities.

Who do you act for when you provide financial services for me?

Breakaway Investment Group Pty Ltd is responsible for the financial services provided to you.

How will I pay for the service?

Breakaway Investment Group Pty Ltd and its authorised representative Stock Resource operate a subscription based business. When subscribing you will be required to pay a subscription fee in according to the period of time you join for.

Do you receive remuneration, commission, fees or other benefits in relation to providing the financial services to me and how is that commission calculated?

All employees of Breakaway Investment Group Pty Ltd and its authorised representative Stock Resource receive a salary. They may also be entitled to a performance based bonus. Sales staff are also paid commissions on subscriptions they take over the phone.

Do any relationships or associations exist which might influence you in providing me with the financial services?

Breakaway Investment Group Pty Ltd and its authorised representative Stock Resource do not have any relationships or association with any product issuer that could be expected to influence us in the provision of the financial services.

Will you provide me advice, which is suitable to my needs and financial circumstances?

No, Breakaway Investment Group Pty Ltd and its authorised representative Stock Resource only provides general advice, and have no knowledge of your personal situation.

What should I know about the risks of the financial products or strategies you recommend to me?

We assign a risk weighting to all recommendations (low, medium, high or speculative). However you should consult your own financial advisor if you are unsure of your either your risk profile or the suitability of a recommendation to your own situation.

What information do you maintain in my file and can I examine my file?

We keep name, address, phone and e-mail details.

Can I provide you with instructions and tell you how I wish to instruct you to buy or sell my financial products?

No, Breakaway Investment Group Pty Ltd and its authorised representative Stock Resource do not offer a broking service.

Who can I complain to if I have a complaint about the provision of the financial services to me?

Breakaway Investment Group Pty Ltd is a member of the Financial Industry Complaints Service.

If you have any complaint about the service provided to you, you should take the following steps:

  1. Contact us and tell us about your complaint.
  2. If your complaint is not satisfactorily resolved within 3 days, please contact the Manager of Breakaway Investment Group Pty Ltd or put your complaint in writing and send it to: The Managing Director, Breakaway Investment Group Pty Ltd, Suite 302, 25 Lime St, Sydney, NSW 2000. We will seek to resolve your complaint quickly and fairly.
  3. If the complaint cannot be satisfied to your satisfaction you have the right to complain to the Financial Industry Complaints Service (FICS). They can be contacted on 1800 335 405. This service is provided to you free of charge.

Stage 1 of the FICS process is where FICS facilitates discussions and negotiations between the parties. All relevant documents are exchanged and the issues in dispute are identified.

Stage 2 is conciliation and the parties come face to face with a conciliator from the FICS national panel. The role of the conciliator is to assist the parties to explore options for settlement of the dispute and to help parties to agree on their own outcome.

Stage 3 is where the independent adjudicator is requested to make a decision “on the papers” taking into account the relevant law, fairness and reasonableness. If you accept the adjudicator’s decision it is binding on the member.

The Australian Securities and Investments Commission (ASIC) also has a freecall Infoline on 1300 300 630 which you may use to make a complaint and obtain information about your rights.

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